Although it is now the country’s largest independent real estate brokerage, one of Compass’s mottos is: “collaborate without ego.” Robert Reffkin, CEO and co-founder, whom Alex Loyd names as one of the most inspiring people, truly believes in this motto and it shows with the agents he has hired.
In late 2018, Alex was hand-selected among a handful of top producing agents to be a founding member of Compass, a new, cutting-edge real estate company that has become one of the leading luxury boutique brokerages in the country. She knew she had joined the perfect company, when Robert took the time to leave her a personal voicemail after she was hired, despite the fact that there were already a few thousand agents working for him.
To Alex, the most important part of her job is to create and maintain relationships she forms with clients and co-workers. Alex explains, “I came from one of the top boutique brokerages in Houston which had a family feel to it, but with Compass, I now have a very large extended family throughout the country. I can pick up the phone at any time and call an agent in Santa Barbara or Miami and they are there to help me in any way that they can. It doesn’t feel like that 'dog-eat-dog' culture and that comes not only from the top, but from our strategic growth managers, who recruit and hire Compass agents. From the agents to the staff members, it is a true family culture and everyone has a wonderful sense of teamwork and support.” For these reasons, Alex says that she feels extremely fortunate to be an agent for Compass.
In 2008, before she became a full-time agent, she worked as an agent assistant. This position allowed her to work with a variety of agents, which taught her about contract deadlines, paying attention to detail, and working with many different personalities. Alex says that her previous employer had an excellent training program, and she credits her current success to the experience she gained during her time as both an assistant and an agent.
Alex went on to become a full-time agent in 2009, and has since been a top-producing agent year after year. She provides efficiency and a high-level of service in order to create a bond with both sellers and buyers. Due to her experience and the support she receives at Compass, Alex says that she has the best people and resources in play. For example, she takes advantage of the unique programs available such as Compass Coming Soon, which allows her to list homes on the Compass website without the days accumulating on the open market. This gives her time to test the market and to prepare the listing through a wonderfully successful program, Compass Concierge. The Compass Concierge Program assists clients in preparing their homes for the market by allowing Compass to completely fund the cosmetic improvements that will increase the value of their home - staging, cleaning, painting, flooring, landscaping, and much more.
At the time of the property's closing, Compass Concierge will simply invoice the client for the total services rendered. No upfront costs, no interest, no hidden fees.
Along with Alex, Compass has also grown substantially since its founding in 2012. As the largest independent brokerage in the nation, Compass employs thousands of agents nationwide. Alex has watched her own office expand; starting with only nine, the Houston office now has over 170 agents. Nevertheless, personal relationships among the agents are still maintained. Alex is also part of a private referral team called
Coast-to-Coast, which is an elite network of top realtors and brokers across the nation. Coast-to-Coast was started by a Dallas Compass agent who hand-selected one agent from each Compass office around the country to become a part of this very successful team. These agents maintain positive relationships and trust around each other and their clients, as well as an edge over competitors.
In addition to being a Top Producing Agent since 2010, Alex also won the 2010 Rookie of the Year Award and is a Compass Cares Agent Champion. Through the Compass Cares Program, Compass makes a contribution to the community with every sale or rental that closes. Alex uses that money deposited into her Compass Cares account and donates to a charity of her clients’ choice.
Outside of her professional life, she devotes a great deal of time to her daughters’ school, Valley Oaks Elementary, where she has served on the auction committee for 4 years, serving as the chairwoman for 2 of those years. She also volunteers for charities such as the Barbara Bush Literacy Program, Ronald McDonald House, and Habitat for Humanity. She was also named the Top Fundraiser for The Alzheimer’s Association - Houston chapter. Alex also loves to play tennis, travel, read, and spend time with her family, especially her two beautiful daughters, Emerson and Abby.
Realtor and Founding Member
Compass Houston 9 Greenway Plaza
Houston, Texas 77046
INSTAGRAM: @alexloyd.compass; @theloydgroup.compass