One Man's Trash is Another Man's Treasure.
Hailing from a family of construction entrepreneurs with successful businesses spanning 80 years, at just 16 years old, Giorgio Panepinto, president of Pinto Trucking Services, Inc., already knew that he wanted to follow in their hardworking footsteps. He also knew that he wanted to waste no time getting there. His entrepreneurial spirit and passion for the trade drove him to leave school in tenth grade and hit the ground running early, on a lightning-fast career path that would take him from construction laborer to the president of a trucking company with over 10,000 customers—and awarded 2020 Business of the Year by the Grand Island Chamber of Commerce.
Giorgio launched Pinto Trucking Services in 2007 in Grand Island, New York, with one small, used truck, a few dumpsters, and the commitment to be the best disposal company in New York. He started renting the dumpsters to his family’s business, which had contracts with hospitals where there were a lot of contracting companies whose dumpsters were always full. Today, the company boasts a fleet of trucks, hundreds of dumpsters, and the cleanest, newest equipment available to serve large-scale construction sites, hospitals, homeowners, schools, townships and municipalities, hotels, and other customers across West New York.
The idea for Pinto Trucking emerged from everything that Giorgio saw was wrong with the disposal industry while working in his family’s construction business—and he was determined to fix it. “I would be calling in pick-ups for my family’s company, but the pick-up services were horrible. I wanted to create the best experience as well as a one-stop shop. I built the business on service. You can get a dumpster anywhere, but I wanted to focus on our personal commitment to service,” he shares.
Giorgio has done just that with Pinto Trucking, overseeing operations and guaranteeing customer satisfaction as they cater to the broad needs of industries far and wide with services not offered by other hauling and waste companies. True to its motto, “We haul it all,” Pinto Trucking hauls everything, including construction debris, asbestos, scrap metal, and hard fill. With trucks equipped with GPS and iPads, they are able to change gears at a moment’s notice, and dispatch trucks to customers in “live time,” and contractors and customer enjoy unique all-inclusive pricing with no hidden fees—a problem that he, himself, had experienced while working in construction.
In keeping with Giorgio’s commitment to personal service, customers always speak to a person. In fact, the company has no automated answering system. If the dispatcher is unavailable, calls are forwarded directly to Giorgio’s cell phone. He is available to customers 24/7, and he has been known to jump in the truck himself to respond to emergency calls after hours. “We have no excuses to customers here at Pinto. It doesn’t matter what the circumstances are, the weather, or anything, if something needs to be done, we make it happen,” he explains. With customers reaching in droves to Pinto Trucking since its inception, the company has doubled in size every year for the past five years, and Giorgio has no plans to slow down. “We’re continuing to branch out and keep growing our numbers."
Giorgio adds, “I owe a lot of my success to my wife Lisandra; she had been by my side through it all. We settled down and started our family at a young age and have 3 beautiful children. My family is my rock.”
President — Pinto Trucking