Greg Luck is a transformational and innovative leader across multiple industries, countries, and organisations, from private and public companies to multinational corporations to not-for-profits. In recent years, as the CEO of Help Employment & Training (a division of Help Enterprises), he is part of a modern, not-for-profit, social enterprise that exists to enhance the lifestyle and independence of people with disabilities. With over 25 years of proven national and international experience in operating and leading diverse businesses and portfolios across the spectrum of developing, emerging, and mature markets, Greg’s extensive knowledge of innovative practices that can inspire competitive advantage have helped him to drive transformational change to the clients that he currently serves through Help.
For over five decades, Help Employment & Training has assisted more than 18,000 employers and over 50,000 Queenslanders and provides allied health, vocational development, recruitment and training, and diversity and inclusion consulting services. Now, amid a global pandemic, an increasing number of clients are reaching to them for assistance. “In the current world of COVID, the services we provide will help businesses to recover quickly and people to get back on their feet. More than ever, people need our help,” Greg says.
Originating from Toowoomba, Queensland, Greg has worked across Australia and in more than 24 other countries. In April 2017, he left a long, successful career in executive roles for global corporate giants to help his fellow Queenslanders as the leader of Help Employment & Training. Over his career, Greg has strategically led complex transformations in turbulent market conditions and improved organizational culture, despite times of uncertainty and change. From executing organisational restructures and implementing new business process, to reinventing customer engagement and delivery models, he has helped businesses diversify and establish platforms for scalable growth.
Greg’s reputation for developing both business-centric and customer-experience transformational solutions preceded him long before he joined Help. Over his 11-year tenure with Ford Motor Company, he led strategic franchise dealership programs for its Australian and Asia Pacific aftersales division, focusing on customer-retail networks. As the leader of product protection for QBE Insurance’s Asia-Pacific markets, Greg developed risk-based solutions for small, medium, and large corporations. In his final role before joining Help, he served for eight years as the executive director of global markets for TTi Global, where he was responsible for strategic consulting, and solutions to transform businesses’ customer experience and operational performance.
Now, as the leader of Help Employment & Training, Greg uses his international experience and his vast expertise and skills gained over decades to drive an operation devoted to serving people with disabilities in Queensland. Driven by fanatical simplicity, innovation and customer centricity, he has helped to transform the lives and businesses of the clients he serves. This transformation was independently recognised by the National Employment Services Association (NESA), with Help Employment & Training becoming the 2019 national winner of the Innovation in Disability Employment Award. In addition, Help’s Registered Training Organisation has won numerous awards, including the Community Training Initiative of the Year for disadvantaged youth resulting in sustainable employment.
Greg holds both an MBA and a bachelor’s degree in vocational education and training (B.VET). He is also automotive engineering certified and a member of the CEO Institute and Australian Institute of Company Directors.
CEO — Help Employment & Training
LinkedIn (Company): https://www.linkedin.com/company/help-employment-&-training/