If you ask Jacqueline Novotny what the secret to her success is, she does not hesitate to say, “Persistence,” as she recites a quote from Benjamin Franklin: “Energy and persistence conquers all things.” She may also respond with a homage to her firm, CBRE, a worldwide leader in real estate services. And, while CBRE is certainly worthy of esteem, Jacqueline’s clients might have another explanation. In the famous words of Mark Twain, “If you find a job you enjoy doing, you’ll never have to work a day in your life,” and Jacqueline loves what she does!
Jacqueline is a senior vice president of advisory and transaction services with CBRE. Although she only assumed this role in October of 2020, her relationship with the firm goes back to 2013, when she started as an associate in the company’s Westchester/Fairfield County office. In this relatively short period of time, Jacqueline has completed more than 400 transactions and amassed an enviable roster of loyal, highly satisfied clients, including Prudential Insurance and The Leukemia & Lymphoma Society. Jacqueline’s 12 years of dedication to the commercial real estate arena has contributed to her progress, but her diverse experience across tenant and landlord representation, middle-market investment sales, as well as regional, national, and global portfolio management for several large-scale companies plays an equally impactful role. Add to that her commitment to providing exceptional customer service, and the result is a winning combination of talent rarely seen in the industry.
Standing out in an industry, or a company, for that matter, that is both competitive and fast-paced is no easy task. In 2020, CBRE completed over 69,000 transactions valued at over $290B and is ranked #128 on the Fortune 500 List. With over 100,000 professionals located throughout 530 offices in over 100 countries, CBRE was named a Top Company by Forbes, and among Barron’s 100 Most Sustainable Companies for 2018-2019. Therefore, it’s easy to understand that personal and professional achievement within such an impressive environment comes only with ambition, intelligence, hard work, and dedication—traits that Jacqueline possesses in abundance.
To her credit, Jacqueline remains humble and praises her team for their valued contributions. “I wake up every day looking forward to going to work. I am fortunate to interact with people who are knowledgeable, driven, and passionate. They are constantly teaching and empowering me, encouraging me to be the best version of myself,” she shares. “As a team, we take pride in creating real value for our clients by providing comprehensive solutions for their real estate portfolio. While many teams are limited to one line of business, i.e., leasing or investment sales, our team employs a diversified business model so that we can advise a wider array of clients. Understanding the investment sales and leasing business makes me more prepared to respond to the complex real estate issues our clients face,” Jacqueline adds.
Jacqueline and her team provide service options that are both wide ranging and integral to a company’s real estate investing and management. One such service is disposition, which is often required by individual owners as well as nonprofits when they need to monetize or relinquish an asset. Jacqueline elaborates, “We sold the March of Dimes headquarters in White Plains, which was purchased by Windward School. This was an interesting sale because the land traded from one 501(c)(3) to another enabling the property to stay off of the tax records; creating value for both parties involved.” Jacqueline also works with the sellers of a property to determine its optimal use, which often includes discussions about zoning, rezoning potential, and strategies to achieve the maximum purchase price while meeting the client’s overall objectives. In addition to investment sales, her team oversees the leasing of office and industrial assets and maintains an extensive client base, including Alaska Permanent Fund Corporation, George Comfort and Sons, Onyx Equities, GTJ REIT, as well as smaller boutique owners.
As a unique addition to this already impressive suite of services, Jacqueline’s team represents corporate and institutional clients with their philanthropic endeavors, overseeing the portfolios of the Leukemia & Lymphoma Society, while assisting with negotiations, proposals, site selection, etc. “We’re incredibly creative,” Jacqueline says. “The skills I have honed working with major corporate clients allow me to assist charitable organizations in the achievement of their real estate objectives.” Her skills in creative deal structuring were fostered in the early stages of her career as a salesperson with Sheldon Good & Company, one of the leading real estate auctioneers in the United States. Jacqueline participated in the sale of over $150M of real estate transactions across all asset types and managed the company’s first endeavor into Puerto Rico.
In summation, Jacqueline’s career is not just inspiring, it serves as a testament to what one can achieve through fortitude, tenacity, and integrity.