Jennifer Willstead currently serves as the president of Mack Property Management (“MPM”), an affiliate of Mack Real Estate Group. Formerly known as Winthrop Management LP, MPM employs approximately 150 property management professionals and is responsible for a portfolio of approximately 4,000 residential units located throughout major U.S. markets including Seattle, New York, Los Angeles, and Florida, and more than 3.6MM square feet of commercial space nationwide. Jennifer is responsible for the daily residential and commercial on-site operations, as well as all aspects of the corporate operations including maintenance and engineering, training, career development, marketing, accounting, and human resources for the business.
Jennifer was recruited to what is now MPM in 2018 as part of the effort by Mack Real Estate Group, a national real estate investment firm, to build out a fully integrated organization complete with an in-house property management division capable of handling Mack investment properties as well as third-party management work. Paul Keller, a vice chairman of Mack Real Estate Group states, “We needed someone with the resources and knowledge to lead the company toward our new goal to position MPM as a world class management firm.”
Jennifer willingly accepted the challenge and has been intimately involved in the repositioning and rebranding under the Mack Property Management name over the last year. She and her team have been focused on introducing consistency in operations, new technology to provide operational efficiency, as well as strategies to build and grow their 3rd party portfolio, which will operate as a sub-brand to MPM and is set to launch in the first half of 2020. Jennifer adds, “This is a very exciting time for our business and our team members. We are positioning to double in size over the next five years, and I couldn’t be more excited to lead this company into our next chapter.”
Richard Mack, CEO of Mack Real Estate Group, stated when Jennifer joined the company, “We are thrilled to have Jennifer join the team, and confident that she will bring her enthusiasm and professionalism to the role.” He continued “Quality management underpins many of our business lines and the professionals we select are essential to our success.”
Prior to joining MREG, Jennifer spent over eighteen years working in all aspects of the multi-family industry. She has served in several positions, starting as a leasing consultant with AvalonBay Communities in 2000, and working her way up through the ranks. “I first got into the business when I applied for a leasing job, thinking it would be interesting to work with people by showing apartments. From that simple start came much more, a passion for – and in-depth understanding – of the business of apartments. This was where I was meant to be, and I never looked back.” Jennifer credits her colleagues who trusted and believed in her because of her knowledge, performance and work ethic, and as a result she was often given more responsibility and promoted throughout her career.
Jennifer is thankful for the amazing mentoring relationships she found and nurtured through the years. “I couldn’t be more grateful for two women in particular; Heidi Voss, who brought me into the industry, and Heather Moore, who continues to challenge me in ways that truly helps drive my success in this business.” She adds that each of her prior managers have helped to shape her career in one way or another and will always be grateful for the professional experiences that led her to where she is today.
About Mack Real Estate Group
Mack Real Estate Capital Group LLC, dba Mack Real Estate Group (MREG), is an enterprise devoted to managing institutional, high net worth and Mack family capital by making debt and equity investments in real estate and real estate-related securities through several distinct business lines and legal entities. MREG currently specializes in domestic and international real estate investment, development and financing opportunities with a view toward long term performance and hands on management. The company and its affiliates bring together the expertise to recognize and analyze new real estate investment opportunities with the speed and flexibility necessary to execute on them.
Jennifer Willstead, President
Mack Property Management
NEW Website launching December 2019: www.mackmgmt.com