"I get personally involved. I’ll help rush it, evaluate everything, guide them through the process, and we’ll make adjustments until it gets approved, because NO is not an option for me."
For Lauren Maxwell, executive vice president of CrossCountry Mortgage and team leader of the Maxwell Mortgage Team, her work is personal, her staff is like family, and the word “no” is not in her vocabulary. Helping people and making deals are what motivates her in life; that’s what drives her ambition, grounds her commitment, and what has led to a thriving career as a mortgage leader with $160 million in loans closed in 2018 and she closed $165 million in 2019.
Lauren’s career spans over 30 years, yet her focus has remained the same; to help ﬁrst-time home buyers achieve the American dream of owning a home. While leading a team of 36 mortgage experts, Lauren is involved personally in every transaction, makes every effort to get every mortgage approved, and sends a representative to attend every closing within proximity of her office with a celebratory gift in hand. “These are not just transactions. These are real people with real dreams,” Lauren shares. “Whether the loan is for a mortgage of $100K or $2M, every client is treated the same.” In support of her commitment to serve all equally, her staff includes 22 bilingual professionals to cater to her Latin home buyers, who make up 65 percent of her clientele.
For Lauren, her mortgage career began not as a job, but as a calling that she answered the day after she graduated college in 1987. For the next nine years, Lauren learned every aspect of the mortgage process through roles in processing, operations, underwriting, sales, and origination. In 1994, she established her own branch with a national home builder. Although the position doubled her income, her passion for helping people could not be denied and two years later, she joined Market Street Mortgage, where she could serve individuals in pursuit of a home to call their own. Good intentions often lead to good results. Lauren’s business skyrocketed and grew at a parabolic rate, led by her steadfast commitment to ﬁrst-time home buyers.
Lauren is guided by her motto, “Financing the world one loan at a time.” Her skill and expertise have led to signiﬁcant growth for Maxwell Mortgage Team, with expected sales of $235M this year, all while feeding her passion for helping people. Lauren explains, “So many clients, at least 15%, come to us in panic mode because they’ve been denied elsewhere."
The industry has taken note of Lauren’s success, awarding her the #1 FHA Loan Originator in the Country for 2017 and 2018, and #2 and #4 over the past four years for USDA. She has also been featured on the cover of Top Agent, Gulfshore Life, Elite Women, and Florida Weekly.
Although a self-described “workaholic,” Lauren makes time to give back to the community, providing Thanksgiving for families and backpacks for schools, supporting Homes for Heroes, and participating in a “major giveback” annually, with Make-A-Wish Foundation, her focus this year. She loves spending time with her husband and six children, and she enjoys being tagged via her personal Facebook page.
9130 Galleria Court, Suite 101, Naples, FL 34109
(Personal): /lauren.maxwell.923 Maxwellmortgageteam