MARISSA PISTRITTO

MANAGING BROKER

Marissa appears in the Top 100
People in Real Estate m
agazine.

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Marissa Pistritto

Benjamin Franklin said, “Without continual growth and progress, such words as improvement, achievement, and success have no meaning.” In the world of real estate, change is constant and anyone who wishes to survive in this habitually turbulent industry must embrace all its shifts and advancements. It is a paradigm that Marissa Pistritto is not only familiar with, but one she has mastered.

Marissa is the managing broker of the state of Connecticut for eXp Realty and eXp Commercial, a full-service real estate brokerage with offices across the globe. The firm represents buyers, sellers, and investors in all types of residential and commercial transactions—and Marissa oversees it all.

To say Marissa has her hands full is an understatement. Her responsibilities don’t start and end with “leadership.” In a changing real estate landscape, she is depended upon to ensure the development of strategic partnerships and agent growth. The latter is a mammoth undertaking, especially in light of the current market conditions—COVID ignited a home-buying frenzy in 2021 and predictions for 2022 show a further increase of nearly 7%. So, just as demand has intensified competition, Marissa has upped her game to not only stay the course, but to capitalize on it. In short, in this new climate, and with the rare combination of tenacity and patience, Marissa is helping eXp Realty and eXp Commercial and all its agents to adopt, adapt, achieve—and thrive.

What makes her performance even more impressive is that Marissa has only been in real estate for six years. After just 90 days as an agent, she was recruited for a leadership role. Then, after only two years, she received her broker’s license and started her journey towards managing broker, where she oversaw all operations while ensuring the brokerage and agents were in compliance with company policies and procedures, as well as all state and national fair housing and real estate laws. She was also required to develop and execute strategic plans for enhancing profitability and productivity, expand ancillary services and divisions, and recruit, train, and counsel top talent—and it seems Marissa is a magnet for the industry’s best and brightest. Her proven training methods, powerful coaching strategies, and genuine value proposition elicited noteworthy success in that noble endeavor. Now she brings it all to bear for eXp Realty and eXp Commercial. Ask any of the agents she has mentored, and you’ll likely hear, “Marissa is a quintessential servant leader who works tirelessly to help others achieve their goals.”

The Top 100 Magazine spoke with Marissa to learn more about her training methods, her background, and how she navigates the fluid dynamics of the industry.

Marissa, how does your time in the trenches as a real estate agent inform your leadership style?

When you’re in leadership, most companies won’t allow you to sell, but with eXp, I can be out there and actively engaging, thus provide more than “textbook knowledge” and advise agents on what’s happening now. In real estate, things change on a daily basis, so having real-world, real-time context is essential. Also being hands-on gives me the expertise and skill to resolve any challenges that might arise during the process. This not only ensures a smooth transaction for the client, but helps us and our strategic partners to close the deal without hiccups or delays.

 

You are known as a true servant leader in the industry. Why is it important to you to nurture the individual success of your agents?

It’s important to nurture each and every agent because they’re success is my success. I want them to be grateful for the journey and then pay it forward to someone else, the way I did for them. Real estate is such a hard, cutthroat business, and it doesn’t have to be. If a mistake or something I’ve learned can help another, then I want to share it. Secondly, the better they do, the better the company does, and while the financial aspects are important, they don’t drive me. I always put people over business.

With the dynamic changes taking place in the real estate industry, strategic partnerships are more important than ever. Why is this and how are you playing a role?

Strategic parentships are super important because they strengthen our ability to provide outstanding service. It means aligning with top-notch individuals across the spectrum to ensure the client’s satisfaction. Basically, any person with a real estate license can sell a house, but it’s about achieving the desired result. We work with the best professional network to ensure an outstanding experience for each client, every time. In real estate, your network is your net worth and in this new age, we are leading the way.

What are some of your training methods and coaching strategies that have not only helped your own agents succeed, but that continue to attract top talent to your brokerage?

It’s a three-pronged approach—training, coaching, and mentorship. With training, we need to get you and keep you proficient in technology, the market, and the fundamentals. Coaching is done on a continuous, one-on-one basis, creating goals, dissecting goals, and reinventing goals. Mentorship is provided by doing deals together. I must understand what the agent’s flow and process is in order to fine-tune it. The key is often in the basics—I have agents who “plateau” and aren’t sure what to do next. I will deep dive into their business, figure out whether they’re using the right tools and strategies, then help them in a client-facing situation to ascertain how they can improve. I go well beyond what is required and take however much time is needed. It is common for most brokers to work nine to five, Monday through Friday—I get 10 p.m. texts, “Hey, I need help,” and I’m happily there for them.

What do you enjoy most about your work?

In real estate, a common phrase is, “What’s your why? Why do what you do?” My why in life is my husband, Anthony, my French Bulldog, Diesel, and my family. They are truly my biggest fans and the reason I get up every day, work as hard as I do, and why I will never give up. I love them with all my heart. My why in real estate is my wonderful clients, agents, and brokerage staff. I want to lead by example and pave the road for them. I am grateful for their confidence and trust in me. I tell people, “You have to have a ‘why’ because this profession is too hard not to.”

Marissa holds a bachelor’s degree in finance from Central Connecticut State University, an MBA in finance from the University of Hartford, postgraduate certificates in entrepreneurship from Harvard, is a licensed Connecticut real estate broker, and a member of the Greater Hartford Association of Realtors, Connecticut Association of Realtors, National Association of Realtors, and Real Estate Educators Association.

Contact:
Marissa Pistritto
Managing Broker, Connecticut
eXp Realty and eXp Commercial
Website: www.mpistritto.com
LinkedIn: https://www.linkedin.com/in/marissaepistritto/
Facebook: https://www.facebook.com/marissaepistritto
Instagram: https://www.instagram.com/marissaepistritto/

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