Neil appears in the Top 100 Canadian Professionals Magazine

Neil Mistry

What does MIS3 Inc. stand for?

MIS3 Inc., the brand, stands for business transformation through IT modernization. It’s why we exist, it’s our mission—to be a strategic business and technology partner for our clients to help them transform and re-imagine their business model through the adoption of our IT Modernization Framework. The IT Modernization Framework has an application-centric philosophy allowing any organization of any size to adopt, globally, if they truly want to achieve secure digital transformation. This framework is supported by new and emerging next-generation technologies because legacy technologies cannot help you securely digitally transform.

How did you come to launch MIS3?

I launched the company in 2018, but I’ve been in the IT industry in both a sales and consulting capacity for 20 years, across Canada. I’ve worked for some of the largest technology original equipment manufacturers (OEMs) and value-added resellers (VARs)/solution integrators in Canada during my career.

I spent a bulk of my career in public sector focusing on provincial and municipal government, including public safety, alongside large enterprises in private sector. Several years ago, while working in my previous role as director of sales public sector, I saw a major shift in how government was desperate to understand the business value that technology provided and started to shift their technology spend towards a next generation of technologies, including SaaS and IaaS, to focus on achieving business outcomes. These technologies included cloud computing strategies such as SaaS, IaaS/PaaS and private/hybrid on-premise cloud platforms. The purpose was to shift towards a more fluid and cost-effective IT strategy to meet business requirements and leverage technologies that they could scale with simplicity, and were easy to deploy, operationalize, access, alongside being cost effective. 

I quickly realized the shift was happening not just in government, but in all verticals, and I said to my business leaders at that time, “If we don’t change our brand and approach as a traditional VAR and IS, we are going to die and become less relevant to our customers.” They didn’t understand how the market was changing or did they want to self-inflict change, and, shortly thereafter, they were acquired. If customers are choosing to spend money on technology in a different way, the relevance of a VAR and or SI also has to change. New and emerging next-generation technologies focused on infrastructure, cybersecurity, and IT operations are becoming easier to use, less complex, and easier to deploy. The need for traditional professional integration services and efforts are NOT required from the VARs and SI’s any longer, only for legacy infrastructure.

How did you self-inflict change?

I began speaking to my customers more intimately to understand why the shift in IT spend was happening, and I changed my consultative account management approach. In doing so, I realized that how we spoke to companies about technology had to be different, so I created a proprietary five-step methodology that we termed “IT Modernization Framework,” the core to “Business Transformation Through IT Modernization,” which became our mantra. This methodology and IT modernization approach allowed any organization in the world to build and execute against a roadmap towards achieving secure digital transformation. Anyone can adopt it because all companies have one thing in common: applications. All IT complexity stems from one area the applications. Therefore, creating an IT modernization framework had to be created with an application-centric philosophy.

For eight years before I launched MIS3, I had been creating this methodology and white-boarding it to CIOs, CISOs, VP of IT, and others all over Canada. I received tremendous feedback that was all positive and was encouraged by my customers to pursue this vision further when ready, with their full support. I had a gap in the overall message to realize this vision. What was missing was new and emerging next-gen technologies that enabled that IT Modernization Framework. I researched technologies that supported my framework and vision to help organizations achieve secure digital transformation, and, in June 2018, I parted ways from my old employer to purse my vision for creating Canada’s first business value technology provider and now Canadian leader in secure digital transformation, Managing Information Systems 3, Inc.

Customers are seeking a new IT strategy and service-delivery model that meets business needs and drives business outcomes on demand. The desire from a customer view to find and work transparently with a next-generation business/technology partner focused on both business outcomes and has the aptitude to understand and articulate the business value technology provides. Interpreting this information and mapping it directly to business objectives and goals is one of the prime areas MIS3 Inc. differentiates itself from the traditional VARs and SI’s in Canada. This is being well received nationally, especially with government.

Tell us about the journey of MIS3. Why did you start the company?

Before I launched MIS3, my clients were asking me for the framework I had developed, the logical five-step process to achieve business transformation through IT modernization. I started the company to provide this for them, and we have 30-plus customers today, most of which are government. I had the methodology; I knew it worked. When I started the company, it was just me, and in less than 19 months, we’ve grown to 14 people, and at the end of the calendar year, will be 20. We’ve done about $8 million in revenue in our first 20 months. I also built an alliance partnership team that is an extension of the MIS3 team. Our first partner was Nutanix. We now have over 30-plus tech partners who all serve a purpose and support the IT Modernization Framework. Right now, we’re servicing the Canadian market, and we’re changing the Canadian IT landscape. We plan to move to the U.S. in the future, given the global economy and need for secure digital transformation to fuel their business transformation.

What is MIS3? How do you help companies achieve business transformation through IT modernization?

We are the secure digital transformation leader. Our theme is business transformation through IT modernization. We have 51 revenue sources to enable that theme to be real, which includes six alliance partners, 30-plus partners, etc. All these revenue sources sphere upwards into a theme. To achieve business transformation, you need to first answer four core questions to re-imagine your business:

  • How will we as a corporation engage our customers/citizens?

  • How will we empower our employees?

  • How can we optimize existing processes and make them automated with technology?

  • How will we transform our brand and improve or reinvent the products and services we provide?

Once the business can answer the above, our MIS3 Inc., IT Modernization Framework will enable you to leverage the appropriate next-generation technologies and strategies to execute against that business vision. Many of our technology partnerships allow us to be either the ONLY provider or one of a few across Canada for that technology.

When we talk about business transformation through IT modernization, we focus a lot of time on the business transformation piece. Digital transformation is something every business in the world is going through. Business transformation is all about re-imagining your business and understanding how you operate today as well as in the next generation. It is not the tech that is important, but rather the business value the technology represents. All of those technologies have their purpose and all tie in, depending on the client, and where they are in the journey towards achieving secure digital transformation.

We have become the key channel for these new and emerging next-generation technology companies to enter Canada. Together we are providing awareness and education to government and private sector companies across Canada around who and what these next generation technologies are, and how they can help them achieve secure digital transformation with our help and guidance. 

What solutions does MIS3 offer its clients?

Our solutions focus on three core practice areas. The first area is next-gen infrastructure—invisible infrastructure. This means it’s not the infrastructure that is important, it’s the application, and infrastructure should be there to let the application run, similar to your smart phone or tablet.

The second area is next-generation cybersecurity, focused on giving guiding principles that make us unique in our approach compared to our competitors: understand, adopt and benchmark against a cybersecurity framework, build a dynamic CMDB (configuration management database), adopt an early detection response approach (EDR), build a zero trust framework, and security as a service. The third area is next-generation IT operations: reducing manual intervention and simplifying IT daily operations; moving towards AI, machine learning and behavior rather than mundane daily tasks, and adopting a simplistic IT architecture strategy initially will help you reduce IT operational complexity.


What is MIS3 Inc.’s impact in Canada and globally?


Focused on helping clients reduce their technology footprint and moving towards IT operational simplicity, MIS3, Inc., specialization is centered in providing innovative disruptive technologies that have business relevance for every organization. MIS3, Inc., believes clients in Canada are looking for an organization who can provide thought leadership and awareness around aligning business outcomes with simplistic secure technologies and strategies to achieve secure digital transformation. Achieving business transformation through IT modernization is hard, and not possible today without partnering with new and emerging next -generation technologies focusing on next-generation infrastructure, cybersecurity and IT operations. MIS3 Inc. is the brand that will, and has, changed the IT landscape in Canada!


Managing Information Systems 3, Inc.

Neil Mistry — Founder & CEO  

Vaughan, Ontario