Ramy Dimitry is chief revenue officer for Tangerine, a subsidiary of Scotiabank, the leading digital bank in Canada, headquartered in Toronto, which offers an array of everyday banking, lending, and investment products. With 17 years of experience in banking, tech and consulting, he is responsible for all product areas of the bank, which includes the deposits, lending, credit card, and investments, as well as digital sales. As a leader, he is a unique combination of an analytical mind with an affinity for people, who believes that the greatest success comes by matching the right data with the right people. “I am a very data-driven individual, very quantitative in nature. But at the same time, I’m very people oriented. What I do is based off data and relies heavily on facts, but I also focus on the team and how to build together as a team versus a top-down approach.” he shares.
Ramy joined Tangerine in late 2016 as CFO, after serving for two years as vice president of strategy for Scotiabank. In early 2019, he assumed the role of Tangerine’s CRO, where he focuses his ongoing efforts on improving consistently both the business of the bank and the experience of its customers. His efforts are centered around 3 key areas; 1) building and strengthening the product shelf and value proposition, 2) enhancing the customer journeys and flows, and 3) driving deeper relationships with customers by having more Tangerine products and services in their hands. With his eye on the business, he works to drive the bank’s P&L by understanding the broader economic and competitive environment, and evolving consumer preferences, and responding to it by building new strategies to satisfy customers’ needs and drive revenue and profit across all product areas.
Informing every process, every strategy, and every decision he makes is one key area that underlies it all—data analytics. “There is a lot of data analytics that goes on in this process. It is critical to our business because it involves what customers segments we’re attracting, what customer behaviors we are seeing, which offers and incentives would be relevant to our customers, etc.,” he explains.
Before joining Scotiabank, Ramy worked for McKinsey & Company, the #1 Management Consulting Firm in the world, where he counselled the top management of Fortune 500 companies in North America, Europe, and Middle East for six years. He has an extensive international experience, having lived and worked in multiple countries, including Egypt, France, Greece, Algeria, US, and Canada. This has shaped his leadership experience, allowing him to lead multi-cultural teams effectively.
He holds both a bachelor’s and master’s degree in electrical engineering. Outside of the office, he is an active supporter of his community, serving on the board of two NGOs, including Junior Achievers, a multinational organization focusing on preparing students for the workspace. He is married and have 3 young girls, who he cherishes spending time with.
Chief Revenue Officer — Tangerine
Facebook: Ramy Dimitry