Scott Millimet is founder and president of Institutional Client Management, LLC, a firm that specializes in working with insurance companies and other institutions on client management techniques, sales techniques, building relationships, and transitioning from sales to client management to help businesses grow. After a 20-year career as a successful executive vice president, who led the team responsible for growing and servicing the insurance client base of one of the world’s largest asset managers, PIMCO, Scott launched ICM, LLC last year to serve a select client base with a client-centric approach. Subsequent to a career with one of the most successful asset managers, his focus is now on providing asset management expertise as a member of boards of directors, serving as an outsourced CIO/asset management professional, and consulting with institutions large and small on best practices in client management and sales practices. “I was looking to do something very different and very selective—building a concentrated client base of my own. I didn’t want a large number of clients, but rather a few with whom I could be very focused and highly collaborative,” he shares.
Scott has an intimate knowledge of the industries in which his clients work—a critical asset in understanding clients' objectives, their businesses, and forming successful partnerships. With 35 years of extensive experience in multisector fixed-income asset management and a record of developing successful strategic initiatives designed to drive revenue growth, business expansion, and enhance client relationships, he is an expert in both asset management and client management, grounded in the firm belief in the value of building relationships.
Scott initially retired from the industry in 2018, but it wasn’t long before his drive and passion for the field lured him back with the founding of Institutional Client Management. “I took some time off—six months—to clear my mind. Then a previous colleague asked me if I wanted to start an asset management company with him. I was very intrigued, but I wanted to stay with what I do best—working with companies to grow those businesses and manage those relationships,” he explains.
With a bachelor’s degree in economics and a master’s degree in agricultural economics and international trade from Texas A&M University, Scott moved to Chicago in 1982 to work at the Board of Trade, where he opened an agricultural options trading desk for Cargill Investor Services, and four years later, opened its Asia Regional Office in Tokyo. After a year, a government primary dealer asked him to run their Far East bond-trading desk, which he successfully managed and grew. After four years in Japan, he then returned to Chicago and managed the dealer’s Chicago Board of Trade floor operations on the financial floor.
Scott left Chicago in 1994 and moved to Boston to join a mutual fund company owned by New England Life Insurance Company. There he served as economic advisor, managed government mutual funds, and oversaw a large part of the insurance company’s general account portfolio, which served as the foundation for his insurance and asset management career. He joined PIMCO in 1999 to focus on growing the company’s insurance asset management business. By building and managing a strong team, focusing on client needs, and developing relationships both internally and externally, Scott and his team built the business from five billion dollars to almost sixty billion dollars in assets over his 20 years with the firm. He now uses the same skills and approach that led his PIMCO team and its clients to astounding success to do the same for his own Institutional Client Management clients. "Listening to each client to understand their unique goals, objectives and values to deepen relationships and to make sure we are always the client’s first call is our goal,” he shares.
President — Institutional Client Management LLC
LinkedIn: Scott Millimet