For 19 years, Sergei Guk has been on the front lines of the restoration industry providing services for buildings damaged by disaster and accident. He has crafted expertise through both on the job experience and a litany of professional certifications including IICRC, The Asbestos Institute, the EPA, and BioCleaning Services of America, Inc., among others. With features on Channel 5 News in Phoenix, SHOPTALK360, and the Phoenix Business Journal, Sergei is a leading voice in his field. He continues to educate the community by regularly serving as a guest speaker and panelist at industry events such as BOMA, IFMA (International Facility Managers Association) and MARC Community Resources, Inc.
In 2014, after an impressive career that includes growing a similar company from $120,000 a year in sales to over $4 million, Sergei turned the industry on its head with the launch of Phoenix-based, RestorationHQ, a commercial restoration firm that focuses on working on behalf of clients rather than insurance agencies. The company provides top-notch restoration, remediation, mitigation, and abatement services, with technical expertise and a commitment to proactive communication. Staff are friendly, understanding, and anticipatory of clients’ needs, as they guide them through a stressful and difficult time. “We changed the experience of the customer as it relates to restoration work and we’re disruptive to the normal industry, which aligns itself with insurance companies, not the clients they serve,” Sergei explains. “RestorationHQ was born out of the pains and struggles I saw clients going through my entire career. I created this business to help eliminate those pain points. It is time to pioneer a better new way.” For seven years, Sergei has done just that.
Now, with over 41 million square feet under contract and a sole focus on commercial and industrial properties, RestorationHQ prides itself for working seamlessly alongside property management companies, general contractors, mechanical trades, facility management teams and subcontractors -counting among its clients CBRE, Cushman & Wakefield, Transwestern and many more others. With his sights set on the national stage, 2021 kicks off the initiation of a three-year expansion plan, beginning with test markets in different parts of Arizona. “We will choose our test markets based on how they represent similar challenges that could be encountered in other states. This will allow us to analyze and revise our model to ensure the successful launch to other regions,” he explains.
Founder & CEO — Restoration HQ