TOP 100 MAGAZINE

Batuhan Cetinkaya 

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Batuhan Cetinkaya brings more than a decade of hands-on experience to his role as co-founder and co-CEO of Industry Rockstar Outreach and Services, having worked across customer service, virtual assistance, and inbound and outbound calling long before launching the company in 2021. Having witnessed the evolution of technology firsthand, Batuhan understands how dramatically the landscape has changed—tasks that once took hours can now be completed in minutes with the support of AI tools. That efficiency allows his team to deliver more work for clients, faster and with greater precision, while saving time and increasing overall value.

 

Based in Phoenix, Arizona, Industry Rockstar operates on a “call center plus” model, offering tailored outbound and inbound calling services alongside robust virtual assistant support. From customer service, tech support, prequalification calls to backend administration, social media management, and customized projects, the company is built to remove busy work from clients’ plates and help them grow. Batuhan oversees operations, training, project alignment, and invoicing, ensuring that every client engagement—whether ongoing or one-time—is matched with the right agents, systems, and expectations.

 

What sets Industry Rockstar apart is its AI-hybrid approach: AI supports agents behind the scenes, while real humans handle all client-facing work. Batuhan credits the company’s success to its agents, whose professionalism, adaptability, and cultural alignment are carefully matched to each client. With a trusted partnership alongside Co-CEO, Kane Minkus, Batuhan sees limitless potential ahead—for his agents, his clients, and the company’s continued growth.

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Batuhan Cetinkaya 
Co-Founder, Co-CEO
Industry Rockstar Outreaching Services
Website: https://industryrockstaroutreach.com

LinkedIn: https://www.linkedin.com/company/industryrockstarglobaloutreach

Facebook: www.facebook.com/people/Industry-Rockstar-Global-Outreach/61575804417215

Instagram: www.instagram.com/irglobaloutreach