You are solely responsible for completing your interview and submitting all required publishing components/deliverables (including biography revisions and/or biography approval, photo(s), and (optional logo) in a timely fashion, in accordance with our production schedule. If we do not receive a deliverable (or deliverables) in time for production of the magazine, we reserve the right to publish your biography draft with or without an accompanying photo. In the event that you do not complete your interview in time for production, we reserve the right to publish you at a future date. It is your sole responsibility to ensure that you are eligible/allowed to be published before making payment. We do not offer refunds based on compliance rejection/denial after the standard refund term of 3 calendar days. For cancellations and/or refund requests that occur after 3 calendar days, we offer the following resolutions: you may elect to be featured in a different Top 100 Magazine vertical, or you may postpone being published for up to one year. Please contact us directly before you dispute any fees through your credit card provider. Disputing the charge through your credit card provider or financial institution will prohibit a direct refund from The Top 100 Magazine and/or Redwood Media, and delay return of your payment. Cancellations must be made within 3 calendar days of payment. Your payment constitutes a publishing contract and cannot be withdrawn after 3 calendar days. There are no refunds after 3 calendar days.