Throughout three decades in the mortgage and real estate industry, Susan Oberbillig has established herself as an award-winning team leader, due to her peerless ability to utilize a solution-oriented approach for borrowers. As president of both Paragon Mortgage Services Inc., and Mortgage Moxie Inc, based in Denver, Susan operates in the trenches of mortgage loan origination, providing invaluable guidance and expertise to both her clients and colleagues. With unwavering commitment to the elevation of all those she serves, Susan leads the large, diverse teams of both Paragon Mortgage Services, a broker for residential loan origination, and Mortgage Moxie, which provides mortgage consulting and coaching services to companies and individual loan originators—all in her pursuit of mortgage excellence.
Susan’s experience, insight, and expertise provide clients with deft strategies regarding mortgage industry requirements, products, and challenges to help them achieve their goals. Paragon Mortgage, a company founded in 2004 and backed by a team with extensive experience, originates loans, factors in the goals of clients, and translates that with a new mortgage loan. “Team members that work with us have been with Paragon Mortgage a very long time,” Susan says. “I take that as a huge compliment, and a sign that we’re doing something right.”
Having focused for 16 years on mentoring her own team at Paragon and guiding her clients through the mortgage process, Susan founded Mortgage Moxie in 2016 to expand her reach to both consumers and mortgage pros far and wide. Through coaching and consultation, she simplifies the loan process for consumers and helps industry professionals grow their businesses. “What Moxie does is give me the opportunity to reach out and touch more people and provide more coaching or consulting on an individual or company level,” notes Susan. “That’s fulfilling to me because I remember when I started out, it was very important to have a mentor that I could rely on, because it allowed me to grow my business without fear of failure.”
In an industry that is inherently complicated, Susan has earned industry-wide respect for her ability to communicate effectively and make the complex easily understandable. She has the ability to break down intricate issues related to mortgages and get to the core of what’s necessary to put a successful resolution in place to support clients’ goals, and a personality that can unify all parties involved in a transaction to support a successful resolution.
Beyond the thrill of the deal, though, Susan takes great pride in the airtight bond that’s apparent among her employees and colleagues. “We put together an amazing group of people that support each other,” she explains. “This can be a really brutal industry, but this group of professionals supports each other, just by being good people. Because of the nurturing support for one another, by being positive, this network of professionals has grown over time.”
As she manages the many responsibilities of leading two companies that have become industry authorities, the talented teams she has assembled at both Paragon Mortgage and Mortgage Moxie consistently leave her energized, with an unquestioned sense of purpose and fulfillment. And, as a result, her clients benefit. “It’s been a long career,” Susan says, “but, at the end of the day, getting people into good mortgages and nurturing my colleagues in both businesses has provided me a tremendous amount of personal and professional satisfaction.”
President — Paragon Mortgage Services, Inc., Mortgage Moxie Inc.