Will Tullos is the president of Reliant Mortgage, where he and his team provide an array of loan services for clients with all kinds of mortgage needs. Headquartered in Baton Rouge, LA, the company also has offices in Houston, New Orleans, and Birmingham, and is licensed in Kansas, Colorado, Texas, Louisiana, Mississippi, Alabama, Georgia, and Florida. Since becoming president in 2013, Will has steadily produced about 25% percent of growth year over year, on pace to produce more than $125-150 million in loans for 2020.
Today, Reliant Mortgage is a Top South Regional Mortgage Lender. From 2018 to 2020, Reliant Mortgage ranked among the top three mortgage companies in Baton Rouge by Three Best Rated, as well as in New Orleans in 2019 and 2020. Real Estate New Orleans Magazine ranked his company as a top real estate mortgage professional in 2020. That same magazine also ranked one of Will’s employees as a top mortgage professional after Will’s training helped them go from earning $3 million to $25 million in mortgage in less than three years.
It’s not just about financial growth for Will, though. After being in the mortgage industry for over a decade and helping literally thousands of clients become homeowners, Will knows that the core of his business is trust, communication, and teamwork. Workplace culture is vital for Will, who describes his approach as a “people first mentality.” Besides providing solid loan and mortgage services, Will’s other goal is for Reliant Mortgage to be one of the best places to work in the country. A team-driven leader, Will shares in the successes and triumphs with his employees. “My employees are my company,” he says. “That’s how I see it.” This empathetic leadership is something Will values deeply. “I actually do care about situations with people,” he continues. “It’s not necessarily about myself. It’s a growth and team thing, so I do take into consideration that part of it. I see my team as a whole.”
Will’s military background has helped him become the leader he is today. He was a company commander in the U.S. Army Reserves for 14 years, where he managed 250 soldiers and over $20 million worth of equipment. “When it comes to leaders, I believe in leading by example, built into me by the military,” he says. “I’ve worked in every position in my company, so I understand what my employees are going through.”
Today, his core leadership values are transparency, communication, and loyalty. “It’s a two-way street between me and my employees,” he says. “Our managers are not meant to be supervisors; they’re meant to be mentors who foster growth and success in their employees. We find this works out great. If you find great people, you don’t have to micromanage them. I take into consideration my employees’ thoughts and ideas, and I use their feedback to put into the decision making. It makes people feel like they’re part of the company, not just an employee, because they see their contribution in the decisions we make as an organization.”
Looking towards the future, Will wants to focus on Reliant Mortgage’s growth, and on creating systems and visualizations to help the company advance. He also plans to keep leading with his empathetic, personal approach for both clients and staff, which can be summed up by his personal motto: “Character is not defined by how you treat someone who can do everything for you, but how you treat that person who cannot offer you anything.”